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Interesting Approach to Beta Invites

After signing up to bo.lt, here is the screen I saw:

The invitation to edit your invite page is a pretty clever way to get you using the tool immediately.

Halloween and email marketing

Email.  Holy cow, email.  This has been a blindspot of mine for years since I used to be an anti-spam researcher, do not really send or read mail that regularly outside of doing customer support, and hate newsletters with a passion.  Big mistake: my customers empirically do not feel the same way. (Patrick)

Pretty interesting story about a Halloween promotion for a (very) niche software product.

I wake up in a pissed-off mood (Arrington to Inc)

Always fascinating to read how other writers work.

Beginner’s Mind

Beginner’s mind is Zen practice in action. It is the mind that is innocent of preconceptions and expectations, judgements and prejudices. Beginner’s mind is just present to explore and observe and see “things as-it-is.” I think of beginner’s mind as the mind that faces life like a small child, full of curiosity and wonder and amazement. “I wonder what this is? I wonder what that is? I wonder what this means?” Without approaching things with a fixed point of view or a prior judgement, just asking “what is it?” (Abbess Zenkei Blanche Hartman)

I like to consider this concept when at the very early stages of product conception and marketing brainstorming. When you’re teaching or communicating new ideas to someone, it’s easy to let your own assumptions and knowledge get in the way.

Instead, look at it from a clean slate, like a beginner (which is really hard to do). What information does my prospect need to know to make this purchase? What knowledge will I need to give my customer to help her maximize her success with my product?

More on Social Media

If you’re tweeting / social media-ing for business, this experience might make you (re)consider the value of your followers and efforts.

Also, this is an interesting reaction to that post, albeit on a more personal (rather than marketing) level.

Browsing in 2010

“We need people going into stores and seeing a book they didn’t know existed and buying it.” (Laurence J. Kirshbaum, a literary agent).

For a literary agent, this seems an awfully off-base statement. No browsing means no discovery? Weak sauce.

Recommendation engines will be to the next 50 years what browsing was to the past 50 years.

Bringing the customer into your chosen world

Marketing breaks down into 2 major stages:

  1. Finding prospects
  2. Turning those prospects into customers

Facebook and Twitter, for instance, are great for finding prospects. This, I think, is well known.

What seems to be not as well known is just because you found the prospect on that platform, you do not need to convert her into a customer on that platform.

Facebook and Twitter, in my experience, suck for customer conversion. You aren’t typically in a buyer’s mindset when you’re cruising your activity stream. As a result, I avoid selling any sort of purchase because pushing someone into that mindset is very, very hard. There are just too many road blocks to bring her all the way up to that level of commitment.

However, giving me her email address is a much lower commitment.

As a result, I don’t focus my Facebook and Twitter (or most any other social media interaction) activities on scoring a sale. Instead, I give her content and tips to try to generate email signups. Once she enters my world (I’m a much better email marketer than social media marketer), I’ve got her. I know with much more precision how much she’s worth to my bottom line. I know the psychological triggers I need to hit. I am much more confident I can score the sale.

Social media marketing gets a ton of air time, but you need to understand which marketing stage it fits into. For the hookah store, they fall into the prospect-acquisition stage. All our tweeting, Facebooking, and blogging are focused on generating email signups. Then, once she’s entered our chosen world, we put on the full court press.

I think it would be wise to assess your key strengths, understand where you can best convert prospects into customers, and then decide how the different social media communities can feed into that funnel.

(Inspired by this podcast.)

According to Facebook, 0.02% of stories actually make it to the news feed, which is rather scary if you look at it as a marketer. (Ekaterina Walter)

I did not know that, but it certainly adds a caveat to the classic, “… and it’ll show up in their feed!”

I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. 26 times, I’ve been trusted to take the game winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed. (Michael Jordan)

It is worth remembering how much failure is often included on the road to ultimate success.

Lack of Time

The first symptom of the process of our killing our dreams is the lack of time. The busiest people I have known in my life always have time enough to do everything. Those who do nothing are always tired and pay no attention to the little amount of work they are required to do. They complain constantly that the day is too short. The truth is, they are afraid to fight the Good Fight. (Paulo Coelho)

On a related note: my productivity and work-happiness does seem to move with my perception of time availability.